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FAQ

  • Please use the contact us form to discuss international shipping.

  • YES! We can order AFL team gear as well. Please use the contact us form to discuss AFL products.

  • Get in touch today about bulk order discounts.

  • We can offer bank transfer payment options. Get in touch for more information.

  • See below average postage times. Note this is beyond our control, and subject to change. Based on state metro areas, allow more time for remote locations.

    Express Post:

    QLD 1-2 business days
    NSW 2-3 business days
    ACT 2-3 business days
    VIC 2-3 business days
    TAS 2-3 business days
    SA 2-3 business days
    NT 4-5 business days
    WA 3-4 business days

    Standard:

    QLD
    NSW 3-6 business days
    ACT 3-4 business days
    VIC 3-6 business days
    TAS 4-6 business days
    SA 4 -7 business days
    NT 6-8 business days
    WA 5-8 business days

  • Items can be collected from Caloundra by arrangement. Collection times are between 8am - 3pm Monday - Friday. Please choose local pickup at checkout. One of our team will get in touch with collection details.

  • We have a 30 day return policy. Items must be in new condition, in the original packaging with all tags still attached. All returns claims must be emailed to hometeam@thesupportershop.com.au within thirty calendar days of purchase. Return postage for change of mind purchases is at the buyers expense.

    Faulty, damaged or incorrect item?

    Please contact hometeam@thesupportershop.com.au within 30 days of purchase and we will assist.